WE ARE YOUR IT SUPPORT SOLUTIONS
UNFORTUNATELY OUR COMPUTER AND REPAIR SHOP IT'S CLOSED AGAIN, DUE TO THE LATEST TIER 4 RESTRICTIONS
Edinburgh Based Technical Support






REPAIR SCENARIOS

Scenario 1
No Diagnosis Needed – Set Price Repair
Typically if a problem is straightforward, you already know exactly what it is, let’s just say as an example, you have a cracked screen, we could give you a quote without doing a diagnosis, based on the model number you give us, so we would be giving a fixed or “set” price for the work

Scenario 2
Diagnosis Needed – Price Given After Diagnosis but Before Repair
In a situation where you are not 100% sure whats causing the issue, and we are not 100% sure because we have not looked at your device thoroughly, we would need to book it in for a diagnosis. So as an example, we don`t charge for diagnosis on laptops. Once we do the diagnosis, we confirm what the cost of repair will be and whats causing the issue. We give you a fixed or set price for the repair. You then decide whether you want to go ahead with the repair or not. If you go ahead you pay one set/fixed priced for the repair. If you decide not to go ahead you take your device back.

Scenario 3
Upgrades & Expansion
In the majority of the cases when it comes to upgrades or adding more memory or a bigger hard disk etc we don’t need to do a diagnosis to give you a cost. We can often give you a cost based on the model number or the computer specifications. Sometimes we can give you a price while you wait, at other times we will need to call or email you back for a price as things would need to be double checked.
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WHAT OUR CUSTOMERS SAY

"Grzegorz has provided office support for us over the last few years, we have found him to be very helpful and very good value. I would highly recommend him and his company."

"Grzegorz is always reliable, knowledgeable, competent, helpful and friendly.
Highly recommended."

"Fantastic service from professional company would definitely recommend"
FIND OUR COMPANY
Business Hours
Monday – Friday: 10am-5pm, Saturday, Sunday: Closed,
0131 202 6828
Edinburgh
5 London Road, EH7 5AP, EDINBURGH